Downtime (Database errors and missing sub-forums)

**tehPARADOX** · 02-22-12 at 05:21 PM

Okay, let's try this again:

The database unexpectedly crashed several hours ago and was subsequently fixed. However members started noticing one of the sub-forums disappeared.

It took some guesses, but we've finally fixed that problem as well.

We were forced to load a backup copy of the database, last backup was dated 17 hours ago. So any posts made within the last 17 hours is gone.

We are VERY sorry for the inconvenience this has caused.

EDIT: PLEASE CLEAR YOUR CACHE TO FIX THE MISSING SUB-FORUM ISSUE

ParadoxalDream · 02-22-12 at 05:24 PM

Thanks for all the efforts!

Tv sub-forum is still missing though..

**papito67** · 02-22-12 at 05:25 PM

Sorry to hear about the crash. Any news on when TV Subfolder will return?

**elitists** · 02-22-12 at 05:25 PM

Thanks TP. Hopefully you've got it all sorted. FYI the TV shows section is still not showing for me right now, I'm assuming it may take a bit of time to update my cache?

Edit: just came back up, thanks again!

**tehPARADOX** · 02-22-12 at 05:26 PM

Yes, please try clearing your cache and report back.

**elitists** · 02-22-12 at 05:32 PM

Quote: Originally Posted by tehPARADOX

Yes, please try clearing your cache and report back.

Yea, even without clearing cache, just refreshing is bringing it back and then disappearing again, I'm sure it will be fine with a bit of time. Everything looks good now.

Gabus · 02-22-12 at 05:40 PM

Im glad you've recovered the DB... thanks TP!

SailorPsy · 02-22-12 at 05:41 PM

Thanks, TP, for getting the site back up!

**tehPARADOX** · 02-22-12 at 05:41 PM

Quote: Originally Posted by SailorPsy

Thanks, TP, for getting the site back up!

The off-site TV Shows sub-forum is showing up again. Unfortunately, I can't actually go to it. Whenever I click the link to the sub-forum (first link below), it sends me to the second link below.

Code: Select All

http://tehparadox.com/forum/f73/
http://tehparadox.com/forum/#a

You need to clear your browser cache.

**RomanGreen23** · 02-22-12 at 05:44 PM

Thanks for keeping us updated on the outage details. Great work on the recovery!

ja111222 · 02-22-12 at 05:50 PM

Thanks for the update, much appreciated.

pontikaki · 02-22-12 at 05:56 PM

Thank you for all your efforts! Recovery is much appreciated!!

**cirmar** · 02-22-12 at 06:05 PM

Thank you very much for getting this great site back up!!

**elitists** · 02-22-12 at 06:06 PM

Definitely back running at 100% now. In fact even faster than before.

02-22-12 at 05:41 PM	#8
SailorPsy Newcomer Join Date: Mar 2009 Posts: 25	Thanks, TP, for getting the site back up! Last edited by SailorPsy; 02-22-12 at 05:43 PM.

02-22-12 at 05:41 PM	#9
tehPARADOX Administrator Join Date: Jan 2007 Posts: 21,348	Quote: Originally Posted by SailorPsy Thanks, TP, for getting the site back up! The off-site TV Shows sub-forum is showing up again. Unfortunately, I can't actually go to it. Whenever I click the link to the sub-forum (first link below), it sends me to the second link below. Code: Select All http://tehparadox.com/forum/f73/ http://tehparadox.com/forum/#a You need to clear your browser cache.

02-22-12 at 05:24 PM	#2
ParadoxalDream Newcomer Join Date: Jul 2009 Posts: 21	Thanks for all the efforts! Tv sub-forum is still missing though..

02-22-12 at 05:25 PM	#3
papito67 Apprentice Join Date: Feb 2010 Posts: 415	Sorry to hear about the crash. Any news on when TV Subfolder will return?

02-22-12 at 05:25 PM	#4
elitists Elite Join Date: Sep 2007 Posts: 2,149	Thanks TP. Hopefully you've got it all sorted. FYI the TV shows section is still not showing for me right now, I'm assuming it may take a bit of time to update my cache? Edit: just came back up, thanks again!

02-22-12 at 05:26 PM	#5
tehPARADOX Administrator Join Date: Jan 2007 Posts: 21,348	Yes, please try clearing your cache and report back.

02-22-12 at 05:32 PM	#6
elitists Elite Join Date: Sep 2007 Posts: 2,149	Quote: Originally Posted by tehPARADOX Yes, please try clearing your cache and report back. Yea, even without clearing cache, just refreshing is bringing it back and then disappearing again, I'm sure it will be fine with a bit of time. Everything looks good now.

02-22-12 at 05:40 PM	#7
Gabus Novice Join Date: Mar 2009 Location: Uruguay Posts: 143	Im glad you've recovered the DB... thanks TP!

02-22-12 at 05:44 PM	#10
RomanGreen23 Novice Join Date: Jan 2009 Posts: 140	Thanks for keeping us updated on the outage details. Great work on the recovery!

02-22-12 at 05:50 PM	#11
ja111222 Newcomer Join Date: May 2010 Posts: 8	Thanks for the update, much appreciated.

02-22-12 at 05:56 PM	#12
pontikaki Novice Join Date: Jun 2009 Location: Planet 51 Posts: 170	Thank you for all your efforts! Recovery is much appreciated!!

02-22-12 at 06:05 PM	#13
cirmar Expert Join Date: Jan 2011 Posts: 519	Thank you very much for getting this great site back up!!

02-22-12 at 06:06 PM	#14
elitists Elite Join Date: Sep 2007 Posts: 2,149	Definitely back running at 100% now. In fact even faster than before.