Xbox Keeps Disconnecting From Live

**Gogomonkeygo** · 05-18-12 at 08:30 PM

So for the past month, my xbox has constantly disconnected from live on a daily basis. It happens every 15-20 mins but I can reconnect immediately after disconnecting.

I have:
a wireless connection
90-95% signal strength
4 year old xbox elite
no more patience for this crap

Does this happen to anyone else?

Does anyone have a solution?

**pkg81** · 05-18-12 at 08:34 PM

On your computer go to 192.168.1.254 (or whatever the configuration page is)

Enter password ("broadband1" for eircom)

Along the side, expand Network, then click on "Wireless Lan"

On this page you should see Re Authentication Timer and Idle Timeout Timer, this is set to 1800 seconds (or 30 mins, if you do the maths)

Set these to 7200 seconds (or 2 hours), or set it to 9999 (the maximum allowed)

Click apply when it is set

This sorted the problem for me, from trial and error.

The Xbox requires a solid non interrupted supply of Internet, this why it cuts out, on a computer you would not notice this Re Authentication process

**Gogomonkeygo** · 05-18-12 at 08:37 PM

Quote: Originally Posted by pkg81

On your computer go to 192.168.1.254 (or whatever the configuration page is)

Enter password ("broadband1" for eircom)

Along the side, expand Network, then click on "Wireless Lan"

On this page you should see Re Authentication Timer and Idle Timeout Timer, this is set to 1800 seconds (or 30 mins, if you do the maths)

Set these to 7200 seconds (or 2 hours), or set it to 9999 (the maximum allowed)

Click apply when it is set

This sorted the problem for me, from trial and error.

The Xbox requires a solid non interrupted supply of Internet, this why it cuts out, on a computer you would not notice this Re Authentication process

That sounds good, I will def try that.

If it works, I'll send you a gift basket

**Omega_Prime** · 05-19-12 at 07:08 AM

Else, check it works with an ethernet connection.

uncontrollableid · 05-19-12 at 10:15 AM

Have you been playing MW3? Which is the only time we get disconnected from the servers.

**Gogomonkeygo** · 05-19-12 at 10:21 AM

Quote: Originally Posted by uncontrollableid

Have you been playing MW3? Which is the only time we get disconnected from the servers.

I get disconnected when playing Mass Effect 3 SP or MP. I don't get a lot of disconnections when playing MW3

**Bman409** · 05-20-12 at 07:13 AM

Did the method posted by pkg81 work?

**Omega_Prime** · 05-20-12 at 07:59 AM

If it doesn't you should always try going back to wired. If it still continues then you know it is because of your ISP (most likely) and therefore isn't anything you can do to fix it unless you report the fault to them.

**Gogomonkeygo** · 05-20-12 at 01:24 PM

Quote: Originally Posted by Bman409

Did the method posted by pkg81 work?

I've been testing it out and it does seem to be working!

I'll know for sure after a whole week

05-20-12 at 07:59 AM	#8
Omega_Prime Autobot Supreme Commander Join Date: Jul 2010 Posts: 3,570	If it doesn't you should always try going back to wired. If it still continues then you know it is because of your ISP (most likely) and therefore isn't anything you can do to fix it unless you report the fault to them. Last edited by Omega_Prime; 05-20-12 at 01:31 PM. Reason: put wireless when I meant wired

05-18-12 at 08:34 PM	#2
pkg81 tehPARADOX Join Date: Oct 2010 Location: Earth Posts: 2,480	On your computer go to 192.168.1.254 (or whatever the configuration page is) Enter password ("broadband1" for eircom) Along the side, expand Network, then click on "Wireless Lan" On this page you should see Re Authentication Timer and Idle Timeout Timer, this is set to 1800 seconds (or 30 mins, if you do the maths) Set these to 7200 seconds (or 2 hours), or set it to 9999 (the maximum allowed) Click apply when it is set This sorted the problem for me, from trial and error. The Xbox requires a solid non interrupted supply of Internet, this why it cuts out, on a computer you would not notice this Re Authentication process

05-18-12 at 08:37 PM	#3
Gogomonkeygo LargeHard Join Date: Aug 2010 Location: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Posts: 895	Quote: Originally Posted by pkg81 On your computer go to 192.168.1.254 (or whatever the configuration page is) Enter password ("broadband1" for eircom) Along the side, expand Network, then click on "Wireless Lan" On this page you should see Re Authentication Timer and Idle Timeout Timer, this is set to 1800 seconds (or 30 mins, if you do the maths) Set these to 7200 seconds (or 2 hours), or set it to 9999 (the maximum allowed) Click apply when it is set This sorted the problem for me, from trial and error. The Xbox requires a solid non interrupted supply of Internet, this why it cuts out, on a computer you would not notice this Re Authentication process That sounds good, I will def try that. If it works, I'll send you a gift basket

05-19-12 at 07:08 AM	#4
Omega_Prime Autobot Supreme Commander Join Date: Jul 2010 Posts: 3,570	Else, check it works with an ethernet connection.

05-19-12 at 10:15 AM	#5
uncontrollableid Apprentice Join Date: Aug 2009 Location: it snows Posts: 482	Have you been playing MW3? Which is the only time we get disconnected from the servers.

05-19-12 at 10:21 AM	#6
Gogomonkeygo LargeHard Join Date: Aug 2010 Location: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Posts: 895	Quote: Originally Posted by uncontrollableid Have you been playing MW3? Which is the only time we get disconnected from the servers. I get disconnected when playing Mass Effect 3 SP or MP. I don't get a lot of disconnections when playing MW3

05-20-12 at 07:13 AM	#7
Bman409 Apprentice Join Date: Dec 2009 Location: Brandon, FL Posts: 401	Did the method posted by pkg81 work?

05-20-12 at 01:24 PM	#9
Gogomonkeygo LargeHard Join Date: Aug 2010 Location: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Posts: 895	Quote: Originally Posted by Bman409 Did the method posted by pkg81 work? I've been testing it out and it does seem to be working! I'll know for sure after a whole week